Tuesday, January 4, 2011

Big Yammer Is Watching You

Although I dealt them a minor slap, I'm really not trying to hammer Yammer (hoho). I like Yammer. I use Yammer. But I was browsing about, as I ponder if some kind of expanded "internal facebook" functionality would be useful for us, and I came across this presentation. It casts Yammer itself in that light, so in the spirit of love the one you're with I had a look to see if there were any additional features I could turn on in our account.

Well, we use the "silver" account, which I reckon is grandfathered. It's $3/month per user, compared with the $5/month version, called simply "Enterprise" on the pricing page, but called "gold" when I ask about upgrading to it from inside my account.

And so what would I get for an extra $2 a head a month? "Easy Data Export" Well that's useful I guess. Cloud-based apps that lock you in by making your data difficult or impossible to extract are uncool. "Multiple Email Domains". I suppose it could be useful, but I don't care about it for now.

But then the final extra-ness:

"Keyword Monitoring: Administrators can detect discussions about inappropriate or blacklisted topics."

I'm going to give them the benefit of the doubt and assume that either the madly litigious nature of America has forced them to provide this. Or larger clients (possibly for the same reason) have demanded it. But honest to geekdom, it's hard enough to get a rich culture of communication going in a business without tying the Big Brother Is Watching You albatross around your throat. Sigh.

Update: I just noticed that in my last Yammer-bash, I wrote jokingly: "ExCUSE me?? Would you like to add some bad-word catchers too while you're at it?" But as I say, I was j-o-k-i-n-g.

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